This SMS Privacy Policy describes how Insuranza LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you participate in our SMS program. We are committed to protecting your privacy and handling your information responsibly.
1. Information We Collect:
When you opt-in to our SMS program, we may collect the following information:
Mobile Phone Number: This is essential for sending you SMS messages.
Opt-in Information: This includes the date and time you opted in, and the specific program you subscribed to.
Message Content (if applicable): If you reply to our messages, we may collect the content of your responses.
Device Information (if applicable): We may collect information about your mobile device, such as the type of device and operating system, for technical purposes.
Other Information You Provide: You may choose to provide other information to us, such as your name or email address, in connection with the SMS program (e.g., for customer support).
2. How We Use Your Information:
We use your information for the following purposes:
Providing the Service: To send you SMS messages related to the program you subscribed to, including promotional offers, alerts, reminders, and other relevant information.
Customer Support: To respond to your inquiries and provide assistance related to our SMS program.
Improving the Service: To analyze usage patterns and improve the content and delivery of our SMS messages.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information:
We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit consent. We may share your information with:
Service Providers: We may engage third-party service providers to assist us in delivering SMS messages, conducting analytics, and providing other related services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Changes to this Policy:
We may update this SMS Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. Your continued participation in our SMS program after such notice constitutes your acceptance of the revised policy.
6. Contact Us:
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
Insuranza LLC – 6512 Six Forks Rd Ste 305 Raleigh , NC 27615 – (919)746-7733 – jc@insuranza.net
1. Types of SMS Communications:
If you have consented to receive text messages from Insuranza, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable).
Example: “Hello, this is a friendly reminder of your upcoming appointment with Diana at the Raleigh Office on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Insuranza at any time.”
2.Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
3.Opt-In Method:
You may opt-in to receive SMS messages from Insuranza in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
4. Opting Out:
You can opt-out of our SMS program at any time by replying “STOP” to any message you receive from us. After you opt-out, you will no longer receive SMS messages from us, except for a confirmation message. You can also opt-out by contacting us directly at [Your Contact Information – e.g., phone number, email address].
5. Message Frequency:
The frequency of SMS messages you receive may vary depending on the program you subscribe to. You can expect to receive up to 15 messages until your inquiry has been resolved.
6. Message and Data Rates May Apply:
You are responsible for any message and data charges that your mobile carrier may charge you for receiving or sending SMS messages. Check with your carrier for details about your plan.
7.Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://insuranza.net/contact/
